Front Desk Receptionist

One Sun Sentosa · 📍 Garut · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 9.000.000 per month
One Sun Sentosa is looking for a dedicated Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will be the first point of contact for our guests, ensuring a warm and welcoming atmosphere. Your role will involve managing guest check-ins and check-outs, handling reservations, and providing excellent customer service. If you are passionate about hospitality and have excellent communication skills, we invite you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure.,Manage guest check-ins and check-outs, including room assignments and key distribution.,Handle and process reservations, cancellations, and modifications.,Provide information about the hotel's amenities, facilities, and local attractions.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Maintain accurate and up-to-date guest records and files.,Handle guest complaints and concerns, ensuring a positive resolution.,Perform front desk duties such as cash handling, billing, and payment processing.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum of 1-2 years of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computer systems and office software.,Ability to work in a fast-paced and dynamic environment.,Fluent in both English and Indonesian languages.,Ability to lift and carry up to 20 pounds (9 kg).

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingTime managementAttention to detailTeamworkAdaptability
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